CB
Chris B
1 reviews | Active since May 2010
06 May 2020, 16:58
Incorrect billing!!
Why did you debit my account with R0.81 for sms if i did not send one? (and i get 50 free). you recon because per month the amount is so small people don't check. If you collect R0,81 from 10 mil costumers you make a pretty good profit hey? Fix our mistakes on all costumers accounts !!
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Vodacom's replyOfficial
07 May 2020, 07:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2020, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Chris B's updateReviewer Update
13 May 2020, 10:22Thank's to Lance who went out of his way to sort out another problem that i tried in vain to fix. Lance you are an asset to Vodacom. Thank's again!!
CB
Chris B's update13 May 2020, 10:22
Reviewer Update
Thank's to Lance who went out of his way to sort out another problem that i tried in vain to fix. Lance you are an asset to Vodacom. Thank's again!!