Incorrect Billing
I am billed for Content Services and Entertainment Services on my data line since May 2018 and the June Statement has been emailed to me and I have been billed for those services again. I never subscribed to any Vodafone live or entertainment services. Who gave Vodacom the authorisation to debit me for those services?
This is ******** behaviour and Vodacom should be taken to court in a class action for billing customers against their wish and will for services that we do not subscribe to. This is totally unacceptable Content Services is R 134.85 Entertainment Services is R134.85 I demand that this money be transferred back to me.
Dear Customer
Thank you for making us aware of this issue.
We will follow up with our Upgrade team on this matter make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of this issue.
We will follow up with our Upgrade team on this matter make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
