Incorrect Billing

i wish I could rate Vodacom as a ZERO.

I cannot believe how many mistakes have made on my statement, for March Account number ********** 3-7.

1. I have been charged insurance for an S8 Plus when my recent upgrade was with S8. 2. I have been charged double for Feb and March in March Statement. 3. I have been charged double for content services I never even signed up for. 4. I Phoned and spoke to an extremely rude consultant, around 15:15 in 3 April 2018, who kept huffing and wouldn't assist me at all. I then called back and spoke to an extremely helpful and friendly consultant Phumikazi who really assisted me so very much.

I cannot believe Vodacom would exploit people and ***** their money unnecessarily and then not be able to assist me on the phone when I phone and speak politely. I have never been treated this way and then not be helped when I phoned to rectify this. I will be contacting my Lawyer to be in touch with you.