ZK
Zonke K
1 reviews | Active since Jan 2018
22 Feb 2018, 13:59
incorrect billing
Vodacom I didn't come back to me I am so disappointed customer service doesn't exit at Vodacom tcf treating customer fairly PLEASE people if you have an account with Vodacom just close it they supposed to check my account but they didn't no feedback I don't know why I didn't use other service providers
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Replies (2)
Vodacom's replyOfficial
22 Feb 2018, 14:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Feb 2018, 14:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Feb 2018, 09:51Dear Zonke
Please be advised we have responded to you via email.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Feb 2018, 09:51
Official
Dear Zonke
Please be advised we have responded to you via email.
Kind regards,
Vodacom Consumer Website Team
Best regards,