SS
Seth-Garth Scheepers
1 reviews | Active since Nov 2013
21 Feb 2018, 15:44
Incorrect Billing
I am being billed incorrect for the past 3 months, my query has been escalated twice. With no resolution. Vodacom quick to sign you up but after care sucks. Skip your debit orders and see how quick they are to collect there monies. Last time a want to take a contract with this service provider
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Feb 2018, 15:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Feb 2018, 15:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Feb 2018, 07:03Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Best regards,
Vodacom's reply22 Feb 2018, 07:03
Official
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Best regards,