1 reviews | Active since Jan 2018
I did a premature cancellation for my two contracts on the 28 April 2017 and i paid R2 980.02 to cancel both contracts but they were not cancelled in june 2017 the contract were opened . in Sept 17 vodacom called me to say i owe them i said it cant be because vodacom wanted to correct the error they cancelled the contract and they said i must pay R390 in December 17 I paid R400 but now they are saying i owe R2 200 I dont have that money and i wont pay it because they said the R2 980.02 I paid in April 17 was enough to cancel both contract now i cant evem buy a new phone
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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