1 reviews | Active since Nov 2017
Incorrect Billing!!!!
My contract was migrated from an top-line to an open line - and i was billed in excess of R2500/ and i have been querying this with Vodacom since the 27th of September - with no refund is sight as yet.
Cancelling my contract as soon as I can - service is pathetic and tariffs are high.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Leilah Hoosain Isaacs,
I do apologise for the late response.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,
Dear Leilah Hoosain Isaacs,
I do apologise for the late response.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,