Incorrect biling & poor service

<p>I have a contract through Elite mobile for more than 3 years and never have my contract been more than R400 PER MONTH-In March my bill came to R1199.00 and the debit order was returned and I received a sms to my line, After quering this bill I requested a itemised billing to check as I only use my phone for whatsapp,facebook & bbm which is supposed to be free NO DOWNLOADS.I have phoned the customer care 082111 & *** for assistance and to no avail.If my bill is valid I will be willing to pay however I know its not .Because in April my line was cut but I was charged another +-R1300 for a line that is cut and cannot make calls or receive calls .Still no itemised billing was received and nobody at their offices can assist me .Spoken to Mpho and her supervisor and was told that nobody can help me.I will be blacklisted in refusing to pay a bill that was cut and cannnot be used.PLEASE ASSIST ME IN THIS MATTER AS I AM WILLING TO TAKE THIS MATTER FURTHER TO CLEAR MY NAME.I am even willing to pay off this account if the matter is proven however I cannot see it happening as my line was completely DEAD</p>