Incorrect biling

I have noticed during the course of last month that my billing on the vodacom app is incorrect. The package and CLIP charge appears twice. I queried this on messenger and I am still waiting for assistance. I eventually called the call centre a few weeks ago and was told that this would be sorted out. I checked today that the duplicated billing still reflects and I need somebody to check this and correct as I do not want a duplicated amount going off my debit order. Please advise