PN
PEPUKAI N

1 reviews | Active since Jun 2017

05 Feb 2022, 10:24

Incorrect and Misleading Feedback from Your Customer Services

May you sort out your Fibre line in Lindhaven on Poplar Street you contact centre agents are lying to us tell us it's a substation issue yet several properties on the sane street have connectivity. Please action thus as a matter of urgency because come month end you do not prorata your bill you want your subscriptions in full... 19 Poplar Street Lindhaven is my address sort it out pliz

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Replies (1)
Vodacom
Vodacom's reply05 Feb 2022, 15:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team