INCORRECT AMOUNT TO SETTLE THE ACCOUNT.

i called vodacom to get the amount to settle the amount which the consultant gave it to me, i was advised to call back after the 7th April to get the paid up letter, when i call them back today, i was transfered from account dept to cancellation dept, again from cancellation dept to account, i spoke to Manelisi who advised me that the amount i was given to settle the account wss not enough, he said i have short paid the account with R37, which it didn't seem to be sure of. i asked him to put me through to the supervisor and he asked ne to hold a line then put me through again to the CANCELLATION DEPT. i spoke to Persy Mokgothu whom i specifically advised him not to transfer me again as i was further up which he did not, but i had to hung up as i spent my lunch time being transfered from one dept to another. i didnt get to speak to the supervisor as i have requested and im still not sure how much i have to pay to settle my account as it seems like their call centre doesnt know their billing.