1 reviews | Active since Apr 2014
Incorrect amount deducted every month and simple service changing an address just impossible!!
Dear Vodacom I have been with Vodacom over 15 years and the service has gone from Bad to Worse. Wrong amounts have been deducted on my account each and every month. Changing my address, cant be displayed on my current statements In 15 years I never missed a payment and the last 6 months I stopped my debit orders due the fact that the wrong amounts are being deducted.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call and confirming that the address detail has been sorted accordingly.
I sent you an e-mail regarding the number you queried with me.
Thank you for your patience; we apologise for any inconvenience caused.
Kind regards
Moddy
Good day
Thank you for taking my call and confirming that the address detail has been sorted accordingly.
I sent you an e-mail regarding the number you queried with me.
Thank you for your patience; we apologise for any inconvenience caused.
Kind regards
Moddy