1 reviews | Active since Feb 2017
<p>I have been wiht Vodacom since 2000. NEVER before did I experience such bad service. After upgrading in NOV 2016 on THREE contracts, I have been billed an amount of R460 EXTRA end of Jan 2017. After a visit to Vodashop in Centurion Mall, the person said that I have been chraged "Migration fees" (which to my knowledge has been paid on the day of the upgrade) on twee contracts. Additional to this the a amount for 1 GIG on my account which has been cancelled in NOV 2016 is still being charged. This is nonsens, I will, if need be forward this complaint to the CPA (Consutmer Protection Act) to get it resolved. If you are not keeping a close eye on your account, you will be billed for things that you never agreed to. CALL ME!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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