RR
Reneilwe R

1 reviews | Active since Jul 2023

27 Feb 2025, 18:16

Incorrect adverti*****t

I purchased online wifi router which was advertised incorrect...I didn't know that it was home data, I tried to cancel before i use the data.the package was collected but the contract is not canceled...I was sent an invoice to pay the service I didn't use..please I need ur help. Thank u

0
Replies (1)
Vodacom
Vodacom's reply28 Feb 2025, 07:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team