TM
Tharushen M

1 reviews | Active since May 2016

10 May 2016, 11:21

Incorrect Advertising

<p style="margin-top: 0px; margin-bottom: 13px; color: #666666; line-height: 22px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> Vodacom states on their website - Huawei G8 with VR headset on Smart 110 for R299 per month but when you go to buy the contract you are told it does not exist, there is a **** story of it was for the first 1000 customers only however if you go to their site ( www.vodacom.co.za/vodacom/shopping/devices/huawei)</p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; line-height: 22px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> </p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; line-height: 22px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">the contract is still there, no terms and conditions and no limited numbers or expiry date </p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; line-height: 22px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> </p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; line-height: 22px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">is this not false advertising ?</p>

0
Replies (2)
Vodacom
Vodacom's reply10 May 2016, 12:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

TM
Tharushen M's update10 May 2016, 14:43
Reviewer Update
how long to make contact ? is it going to be in 24 hours or 48 hours or 72 hours ?