Incorrect address for over a month

Item: Vodacom
Rating: 1
Author: mpumi M

Still delivering to old address changed . It’s over a month now since I ordered phones and requested for an address change but it’s still being delivered to the wrong address

Helpful (0)

Replies (1)

Vodacom's replyOfficial

17 Feb 2025, 12:47

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Feb 2025, 12:47

Official