Incorrect account procedures

I have four contracts by Vodacom. Every month for the whole of 2017 there has been an issue with account payments. Every month we struggle to get the payment to go off via debit order and then we pay at a vodacom store. This morning they debitted my husbands account while I already paid in store via card. When i phonned them this morning, I was told that Im not even the account holder of these contracts. Vodacom has really gone from great right through to into the gutter. I would love to close all my contracts just to get themm out of my life because they will make sure you are finantially ruined for the rest of your life. I have yad plenty issues with them from data and airtime going missing to poor service to rude manners to lazy staff in stores that inform me I can only make account payments via cash. Really? I am speechless and disgusted and would tell anyone and everyone to NOT use Vodacom