INCORRECT ACCOUNT NUMBER

i received an sms that my debit order has been rejected due to insufficient funds, i called in and spoke to Raymond Seshebe who was so unhelpful kept me on hold for most of the time, at the end could not help, a simple question that i asked was who changed my bank account number on their system, he told me he does not know, i asked him to check which account was debited in the month of october, he couldnt help,<br> <br> i then asked to speak to his manager, Robin Liesegang, he told me he cannot speak to me i must speak to customer care, i was already transferred by customer care to accounts department.<br> <br> what a pathetic service from Vodacom, it is really disgusting and unaccaptable. the noise in the backround when i was speaking to Raymond was unbareble, people discussing their personal staff, this is the sign of poor service from such a big service provider in South Africa.