Incorrect Account and Bad service

<p>I have received a WiFi router on TOP UP contract in June 2017 for R338.00 p. I receive 10 gb day and 10 gb night time data. I phoned Vodacom and asked if this can be increased or if the data just continue after my data is used up and the call centre agent said NO as it is a TOP UP account and I have to buy additional data. I bought data of R599, R149, R149 and another R149 during July.</p> <p>GREAT was my supprise to receive an account of R15378.07 of which R12 942.94 plus VAT was for DATA USAGE, remember, which I cannot use.</p> <p>I went to Vodacom walk in custormer service in Canal Walk, Cape Town and logged a complaint on 27/07/2017. They told me it is a massive mistake and will be sorted in 48 hours.</p> <p>It has now been almost 3 weeks and I receive a call daily on how I am going to pay this amount.</p> <p>What the hell is happening???????????</p>