Incorrect *** not my number/phone/1GB data R148.25 ***** deductions from my account

Where do i start!!! Please help with ***** /dispute from vodacom still not rectified - my account suspended and they are busy to investigate for year and a half but still account not correct. I must pay but they do not give me my data until investigation is handled and i must forfeit my data but it is their fault on my account!! Account number - I ********** -0. I spoke to several people at the store in montana, call centre , accounts, collections and *****, disputes and forensics but no help. EC-0C5Q-22LFR7 and EC-0C50-2XK89W . Everybody promised to phone and sort out but nothing has been done up to date. ********** / 082111/ ********** 877 - spoke at forensic to Natsi and Peter past month, still nothing!! send avidavit, id document, 3 signatures and contact details to them in Oct/ Nov and now they request it again on EC-0C81-2HEFDO. I sent it again today. Please help me with this terrible vodacom they are useless and rude over the phone.