RR
Raeez R
1 reviews | Active since Oct 2015
03 Aug 2020, 06:15
Incorect billing
Vodacom has been billing me incorrectly the last 3 months. I had opened a query last month for a add on my billing which i never requested and apparently was resolved but guess what it was never credited and again was billed incorrectly this month. You guys have been robbing me during this pandemic and im disgusted at your service. PLEASE REFUND THE MONEY YOU STOLE.
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Vodacom's replyOfficial
03 Aug 2020, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team