Inconveninced Me

<p>Recently you did some upgrade (according to your consultant) and did not notify us about us. This resulted in my services being blocked. Could make calls but could not recieve. Coundlnt send or recieve sms's Couldnt even buy airtime using *111#. My account was rendered useless. Someone finally woke up 2 days later and found whatever the problem was and it was not payment related which most certainly makes that NOT MY PROBLEM. I now want to know what you are going to do to reimburse me for those days I did not have a service. Are you going to credit my account or are you going to add data/airtime to my account. I am entitled to a reimburdement here as Vodacom put me in a difficult situation where I lost out on business related matters as noone could call me. Fix this and make it right please.</p>