KM
Khanyisile M
1 reviews | Active since Jan 2021
04 Mar 2021, 08:39
Inconvenienced and disappointed by Vodacom
App**** for fibre last year July. It's March still waiting. They said the fibre installation people will call of which they never do SR***. My vodacom app said my 7 day data expires on the 4th March. Today is the 4th my data is gone. Is it not suppose to expire 4th midnight? I've been using vodacom for more than 10 years and I've been buying R159 7 days 10GB data for almost 3 years every week. So its didn't expire on the day I thought it would. It feels like I've been ****** because I still had about 5GB planned for usage today.
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Replies (2)KM
Khanyisile M's updateReviewer Update
04 Mar 2021, 08:41These are 2 separate cases issues i have with vodacom. 1 is the fibre and 2 my personal phone number
KM
Khanyisile M's update04 Mar 2021, 08:41
Reviewer Update
These are 2 separate cases issues i have with vodacom. 1 is the fibre and 2 my personal phone number
Vodacom's replyOfficial
04 Mar 2021, 12:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2021, 12:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team