FJ
Francois J
1 reviews | Active since Oct 2015
27 Oct 2015, 11:56
INCONVENIENCE CAUSED AND POSSIBLE INCOME LOST
My day and night data seem to be depleted in less than a month, and previous month data was carried over. On inspection this is not possible AT ALL.<br> I reported this at Vodashop Irene a week ago (around 20 Oct 15). Assistant manager was extremely professional and helpful and reported the issue:<br> \Client is questioning the Night Owl data that does not carry over for 60 days like the normal data
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Replies (1)Vodacom's replyOfficial
27 Oct 2015, 12:13Hello FJanjetich,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply27 Oct 2015, 12:13
Official
Hello FJanjetich,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
