Inconsistent website and branch rules!

Item: Vodacom
Rating: 1
Author: Chris B

Vodacom has different Rica requirements on its website compared to the rules that their Makro brakpan branch is enforcing. Make your requirements consistent! Branch at Makro requires both payslip and bank statements where as the website clearly has a bank statement mentioned as a way to prove earnings

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Sept 2018, 15:48

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Sept 2018, 15:48

Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

01 Sept 2018, 16:00

Dear Chris

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Sept 2018, 16:00

Official

Dear Chris

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team

Best regards,

Inconsistent website and branch rules!

About

Community

Businesses

Follow Us