LM
LUCAS M
1 reviews | Active since Apr 2015
22 Jan 2024, 19:19
Inconsistent contract tariffs, *******
Changing contract tariffs before the contract period ended twice. I feel they are ripping us off. When we want to cancel the contract they charge exorbitant fees showing they have the muscle to ***** our money the way they wish
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Jan 2024, 09:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jan 2024, 09:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Feb 2024, 09:46Dear Lucas.
Thank you for the time to engage with us today.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Thank you for the time to engage with us today.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Feb 2024, 09:46
Official
Dear Lucas.
Thank you for the time to engage with us today.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Thank you for the time to engage with us today.
As per our discussion, feedback on this matter has been provided and concluded.
Kind regards
Vodacom Consumer Website Team
Best regards,