MR
Marilyn R
1 reviews | Active since Dec 2020
05 Oct 2022, 07:53
Inconsistent bad customer service! Long valued customers chased away
Inconsistent and treat the long valued customers like ****! I have 7 current contracts with them. To cancel one contract, what a mission! Upgrades oh yes! Quick and easy! But you us customer not valued! I wanted to add another contract but were regret but on the same time want to convert my cancellation to another contract???
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Vodacom's replyOfficial
05 Oct 2022, 08:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2022, 08:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team