1 reviews | Active since Jul 2016

11 Jul 2016, 14:51

Inconsiderate crab service....

<p>I bought S7 on contract,had to wait 24 hrs for the SIM to be activated,then all incoming calls identity was hidden for 6 days until I went n complained. On the 6th nite I went to bed with the phone fine,in the morning the screen was just dark with no activity,couldn't switch on or anything yet the led light remained on!!! I m so frustrated,I bought a new phone that turned faulty in 7 days,and I m expected to be happy for the next 23 months of this contract..,Still no phone today coz their technician couldn't work on it as I created a lock pattern on it. It's been the hardest 7 days of my life</p>

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Replies (1)
Vodacom
Vodacom's reply12 Jul 2016, 05:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team