Incompretence supreme

Honestly worst company is SA. I already wrote a post ladt Thursday complaining about Vodacom’s vetting process. Since then a person called Dane Larson sends me a mail saying the complaint will be dealt with urgently. Ja right. Yesterday i called the people that help setting up residents in my estate with Vodacom Fibre to see if they could help, but then a lady called Angelique tells me she can’t set up a new order because there is an existing declined order and Vodacom advises me that I should call Transunion. I have already explained to Vodacom there is ZERO wrong with my credit score however Vodacom doesn’t listen or care, anyways Transunion starts laughing on the phone when I tell them the full story and the say “there is NO reason Vodacom should decline you based on your credit score and history”. So here I sit once again waiting for Vodacom to tell me why I am declined?? I emailed Dane again last night but I have emailed him before and he ignored my email so he won’t reply, I phoned Voadacom last night and spoke to yet another person who i have to explain the story too all over again and he said hopefully someone will call me back in 24 hours. I’m not sure if Vodacom is with the ombudsman because last I read they won’t pay the subscription charge (sounds about right for a firm of this nature) however I assure you I will find out who regulates this kind of behaviour and report you. Your company bought my fibre line which I paid R2,000 to get installed not so long ago, your incompetence as an organisation means I sit with an unusable product. Either you give me my money back for the installation or prove to me why I am uncreditworthy. I’m wuitr sure an ombudsman or ICASA will easily find in my favour. You guys don’t care at all though. Your customer service is so bad any threats to ombudsman or regulators is regular day to day stuff for you.