1 reviews | Active since Dec 2013
Incomplete update online and bad service
I am so frustrated. I upgraded online about 3 weeks back. They promised me delivery within 48 hours......I am still waiting. Also my new contract was suppose to start 1 November 2017, but it did not happen. Now I must pay for their mistake. If this people do not fix my problem and my account TODAY, I am canselling my contract with vodacom and rather choose another network who do not ***** your money and time
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Marie,
Thank you for your patience.
As discussed, your query has been addressed and resolved.
Enjoy the rest of your day.
Regards,
UW
Dear Marie,
Thank you for your patience.
As discussed, your query has been addressed and resolved.
Enjoy the rest of your day.
Regards,
UW