1 reviews | Active since Nov 2015
Incomplete records
<p>After struggling to get my Itemised billing out of Vodacom for 2 weeks, they send me incomplete records that only accounts for 5% of my total minutes used for the month!!!!</p> <p> </p> <p>This is becoming a joke, perhaps there is big issues at Vodacom that is not being shared with the public?</p> <p> </p> <p>Vodacom, please, please, please just give me my full itemised billing for June 2016, since I am PAYING for it!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still no response...
Still no response...