Incomplete order.
Friday 29 November I ordered a black Friday special Vodacom had, an Xbox One S with a router and 20GB bundle for R299- pm. Yesterday I only received the router and sim card but no Xbox. Phoned online sales and was told to send an email. Sent the mail but still no resolution. Ref nr is K***.
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Vodacom's replyOfficial
03 Dec 2019, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2019, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team