Incomplete Fibre Installation done by VODACOM

Previous correspondence & communications to you in this matter have reference. I wish to place on record that Vodacom still not completed the Fibre installation to my complete satisfaction. The Vodacom Representatives arrived at my home a few days ago, unannounced without an appointment & at a time when I was not personally at home. They did reinstate my brick paving but their workmanship is rather poor & shoddy. The bigger issue however is that the subsoil fibre cable pvc conduit is not joined correctly in one area, which leaves the subsoil Fibre cable itself exposed to the elements & chemicals in the soils. It's only a matter of time the these chemicals in the soil will 'eat into' the Fibre cable resulting in a cable fault. This issue had been brought to Vodacom's attention previously via this medium, but it fell on deaf ears, so to speak. I need this resolved urgently so we all can move on from here. Note: Vodacom must call me for an appointment so that I can avail myself & show them what needs to be rectified!