KP
Keshnee P

1 reviews | Active since Jan 2011

13 Oct 2017, 11:26

Incomplete Delivery since June! WORST SERVICE EVER

I have logged complaint on HP 29 June, 24/28/31 July, 2/8 August and to this this date you call but you still have not delivered.

There are 2 people in Mondo Sasha Lee Perumal and Visvanathan Chetty that promised me they would deliver my stuff! they now ignore my emails and they ignore my calls!!!

To date I have sent the above people around 15 emails - 15 EMAILS! and the last 5 or 6 have been ignored by them! they said they would deliver then they ask me to pay for the product and give me credit, then they said they will post a voucher - the excuses are endless!

When I took this package It was to get the voucher and Microsoft product so my kids can use it for projects - this was in June and the year is almost up!

I was promised this and I want this to be delivered to me! this is a breach of contract on your side !!

step up and deliver on your promises!

0
Replies (2)
Vodacom
Vodacom's reply13 Oct 2017, 12:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

KP
Keshnee P's update18 Oct 2017, 08:02
Reviewer Update
No one has contacted me - THANKS