KP
Keshnee P

1 reviews | Active since Jan 2011

31 Jul 2017, 12:55

Incomplete Delivery - Item missing!!!!

<p>THank you for finally delivering my Wifi Device - after a month of back and forth - EVENTUALLY...lucky! However when i placed the order i was told that i would also receive a years subsribtion to Top Dog, educational suff as well as Microsoft product - NOTHING!!! Do you plans on sending this or was this just a ploy to get me to take the product???</p> <p> </p> <p>Please can you make good on your deal and send the above to me! And hopefully i receive it this week and not month later!</p>

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2017, 13:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,