SP
Sienie P
1 reviews | Active since Nov 2020
30 Nov 2020, 15:24
INCOMPITANT VODACOM
Vodacom are a lying pathetic company. Instead of fixing the problems, uou try to look good. Upgraded on October. Phone to send pjone back on 28 October. After I had to wait more then 600 hours, that waz supposedly to be 48 hours, I can upgrade. Now my number is blocked or network problems or cant go online to order my devises. Vodacom you are ******* AND DISHONEST AND PLAIN USELESS
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Replies (3)
Vodacom's replyOfficial
30 Nov 2020, 16:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Nov 2020, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
SP
Sienie P's updateReviewer Update
01 Dec 2020, 08:41Just cancel my contract. Vodacom you are useless
SP
Sienie P's update01 Dec 2020, 08:41
Reviewer Update
Just cancel my contract. Vodacom you are useless
Vodacom's replyOfficial
23 Dec 2020, 16:31Dear Sienie Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent you an email response. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Dec 2020, 16:31
Official
Dear Sienie Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent you an email response. Regards Consumer Website Team
Best regards,