INCOMPITANT MIGRATION CALL CENTER SALES

Sales caller from Vodacom with the name Regina phoned me, offering to migrate my plan from Red 500MB 50min to RED 2GB 100Min at no extra cost to my current plan. The sales pitch is that they will swop your free smses that is not used , to giving you more data and minutes. After accepting , I was sent a pdf confirming it, and then saw it stated the monthly charge is R179 more. They trick you to lying over the phone. ( luckily the calls are supposedly recorded, so it will be taken further if nothing is done). Had to call retention/cancellation department, to try and cancel the migration. Which could take 24-48 hours. Lets see what happens. If only there was more competent people working for Vodacom. Or checks being done, or consequences for these callers. As one rotten apple will spoil the whole basket. On top of that, she said she will call me back in 15min, which never happened. From now on will do as I normally do, and just put the phone down on "call center" sales. Waste of time.