1 reviews | Active since Sept 2016
***********, waste of time.
<p>I've been struggling with my Vodacom data router for more that 5 months now.</p> <p>It won't connect to the internet. Iv'e called numerous times, and have been to</p> <p>a Vodacom outlet multiple times as well. I've spent the most of the last three days</p> <p>at a Vodacom outlet, and it still doesn't work. The keep telling me I have to wait 6 hours</p> <p>then it will work, but it never does.</p> <p> </p> <p>I also previously sent in a complaint and they responded that the problem was solved and that</p> <p>they added an addisional gig for the inconvenience. They **** as they never requested my contract</p> <p>or mobile number, as well as I never received the extra gig, nor was the problem solved.</p> <p> </p> <p>Can someone please advise me as I'm fed up with this. I have to keep paying for something that does</p> <p>not work. When you sign a contract with a service provider you expect them to keep up their end, but even when they don't you still have to pay.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
