NE
Natasha E

1 reviews | Active since Oct 2017

27 Sept 2018, 20:23

*********** Vodacom workers

Phone was ****** on the 23rd of September and am still waiting for my sim swop to go through as the woman in the Vodacom store made a mistake by putting the wrong sim card number with the cell phone number. Went back to get it sorted then accidentally it was cancelled. another swop...cancelled again. Spoke to about 5 Vodacom people and still nobody could help me. Did another sim swop yesterday...waited 24 hours before inserting sim card and no luck, still not working. Today is the 27th, 4 days, 2 new sim cards, 3 sim swops, and Vodacom can still not help me.

0
Replies (3)
Vodacom
Vodacom's reply28 Sept 2018, 06:43
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Sept 2018, 13:42
Official

Dear Natasha

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Sept 2018, 13:43
Official

Dear Natasha

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team

Best regards,