SJ
Shabana J
1 reviews | Active since Jan 2019
03 Feb 2021, 12:02
*********** Vodacom - unable to cancel contract
I have been trying to cancel a contract that ended since August 2020 and Vodacom still has not canceled the account. Why is vodacom rated South Africa's number 1 service provider. Clearly they cannot do there job. I want a refund for all the months I was charged for after my contract has ended!
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Vodacom's replyOfficial
03 Feb 2021, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team