*********** Vodacom Staff - Transferred 4 times and still no resolution

<p>I'm quite dissapointed in the Vodacom staff customer care resolution capabilities. I have been transferred from pillar to post to get a resolution on the way forward of my data line that was **********ly upgraded to a voice line, and an unauthorised sim swap done!! I need a data line to connect and they can't tell me what to do with the contract (cancelled or will be reactivated and properply changed to the data line, or how to move forward with a new line on a clean slate. Or maybe better yet, cancell all my 3 Vodacom contracts and move to another service provider!!! I can't believe it could be so hard to resolve this issue!! Highly dissapointed!</p>