*********** Vodacom staff that resulted in my account being listed as unpaid with incorrect amount.

In January Vodacom made a mistake by billing me for migration fees to which I did not agree. They eventually during February /March passed the credit on my account. As a result of the incompetence of Vodacom's staff, they listed my account on the Credit Bureau as unpaid, whiles I said that I will gladly pay provided that they resolve this matter and pass the credit.

This in turn resulted in my bond application being declined, and this after I requested Vodacom to rectify the incorrect information on the Credit Bureau's systems.

I would please like for Vodacom to resolve this matter asap as I will personally hold them liable for any financial loss that I might suffer. I am then also taking this matter to the Credit Ombudsman for further action as this is unacceptable.