FB
Francois B

1 reviews | Active since Feb 2017

16 Sept 2022, 15:37

*********** Vodacom staff - Owing money for a service I did not receive.

Vodacom Fibre Department handing me over to Debt Collectors due to ***** on their side, not canceling my Fibre Line after 17 emails sent to them.

Now saying I still owe them R3200 for a service I DID NOT RECIEVE.

Seems Vodacom is *********** to follow a simple instruction to cancel a contract when their Fibre Line has NOT BEEN WORKING for 2 months ( this was back in November 2021)

Feel free to contact me Vodacom.

Not a single cent will be paid to you !!

below reference number for your amu*****t.

9I*** -Contract number Case Number EC-1E39-2IL32N

0
Replies (1)
Vodacom
Vodacom's reply17 Sept 2022, 11:01
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team