*********** Vodacom staff

It's been over a year that I've been struggling to get a detailed broken down statement of my cell phone contract. I only got a statement once with only the balance not why or what I owe. Then I went to vodacom midrand headquarters which was even more pathetic as I was told no one in the whole building could help me. I sat there until someone at least tried because they didn't want to put in writing that no one could assist. After months of struggling I finally got a broken down statement But it doesn't even correspond and the amount is R10 000 more even though the contract has been stopped. It's for subscriptions which I never took out. I just get told it's my problem and I must pay. Soo horrible to have a bad credit score because of vodacom. I want to settle my account and I get harassed to pay. Yet no one can assist me. They don't answer their mails. After hours of staying on the customer service line the call just ends. It's a mess and a horrible service provider.