*********** VODACOM STAFF

Goodness, i am so upset. I have a Iphone S6, working fine, last night the screen went completely black, still working but cant see anything on the screen obviously. This morning i phoned Vodacom who said they cannot assist me i need to phone Apple, The agent gave me the number, once i eventually came through to this number the Apple agent referred me back to Vodacom, because according to them, Vodacom carries the disclaimer for iphone support. phoned vodacom again, got transffered to activation, whom told me to contact apple!!! i am so frustrated!!! Eventually not one of the imcompontent agents could assist me, told me to take it to an outlet. When I came to the oulet the person assisting me was very nice BUT also cannot assist me with the problem. I had to book my phone in.... 14 DAYS????? come one, i have kids, so i need a phone, This is absolutely ridiculous, not only that, i was told that VODACOM will give me a qoute to REPLACE my phone, so in other words that to me means i have to buy a new phone, but has to pay R800 a month for a handset that is not even working. This is day light *******, i dont care if this phone is out off warranty, this is besides the point! Will rather tell my husband to cancell our contract with Vodacom!