WG
Willem G
1 reviews | Active since May 2021
27 May 2021, 16:44
*********** VODACOM service
I HAVE FIBRE WITH VODACOM I'VE BEEN WAITING 5 DAYS FOR THEM TO FIX MY LINK THAT IS DOWN THEY HAVEN'T GIVEN ME ANY FEEDBACK, NOW FOR THE FIRST TIME THEY DID GIVE ME FEEDBACK BUT I'LL HAVE TO WAIT ANOTHER 48 HOURS BEFORE A TECHNICIAN WILL COME TO MY PREMISES. VODACOM HAS THE WORST SERVICE I'VE HEARD OF AND SEEN IN YEARS. DEFINITELY WILL NOT RECOMMEND VODACOM FIBRE TO ANYONE
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Vodacom's replyOfficial
28 May 2021, 07:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 May 2021, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team