WM
Wendy M

1 reviews | Active since Jan 2011

12 May 2018, 09:13

*********** VODACOM - PART 4

Once again Vodacom have double billed me for my hand set. This is the fourth month!!!!! And that's not all - I get a phone call from them asking if i wanted to change the data package for my ipad, said i did. Consultant told there would be no admin fee - guess what I've been charged an admin fee. Seriously WHY CAN YOU NOT GET YOUR ACT TOGETHER AND YOUR ARROGANCE NEVER CEASES TO AMAZE ME YOU REALLY DON' T SEEM TO CARE

0
Replies (1)
Vodacom
Vodacom's reply12 May 2018, 12:02
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team