*********** VODACOM ***** DEPARTMENT

I have a case that runs since 2018. My ID was ****** and used on ********** activities that includes opening an account with Vodacom and i do not know what was it for. I founded about this incident in November 2018 when i was applying for my home loan. I did all the needful, open a case inform all service providers that were affected including Vodacom. I submitted all the documents they requested Affidavit, color ID Copy with signed signatures. reported this to SAFPS and made countless follow ups with Vodacom telephonically and by emails to no avail. until this day 3 years down i am still trying to get the cell ***** department to do justice investigate this and resolve it as it impact on my life. I live like a prisoner and unable to use my ID anywhere for any reason with having to explain myself and provide the SAFPS letter because Vodacom is refusing to resolve this case. I am exhausted. Who ever owns this company needs to resolve this