TR
Tania R

1 reviews | Active since Oct 2021

08 Oct 2021, 10:36

*********** Vodacom Fibre

Ticket created on 30 September 2021. SR***. The only thing Vodacom had to do, is replace my router that was damaged by lightning.

I have received absolutely NO feedback up to date! It is now going into the second week. This is totally unacceptable! This is not the first time Vodacom proves to be *********** at my personal expense. I am tired of bad service and the rest of South Africa should be aware of Vodacom’s horrible and non- existing service!

0
Replies (1)
Vodacom
Vodacom's reply08 Oct 2021, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team