*********** vodacom customer staff and lack of customer service

I have not received all my data for my contract since the 1st October, its almost the end of October and still have not received a whole 30GB. I have logged numerous requests and spoke to the backoffice, online sales, call centre, retentions office, sales and upgrades, even the person handling complaints and to date i have not been updated or assisted efficiently. Vodacom has the worst customer service support out of all the network service providers and everytime you want to cancel the contract do you a breach on their side, they promise to have it resolved after 2 to 3 days, well its been 24 days later and still have a lost data issue. How *********** can vodacom staff really be???